Matchpoint Tennis Australia – Privacy Policy
Effective Date: August 2025
At Matchpoint Tennis Australia (“Matchpoint”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and store your information when you sign up for our programs, events, or promotions (including the QLD Government Play On! voucher program).
1. Information We Collect
When you complete a form, register for programs, or contact us, we may collect:
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Parent/guardian name
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Contact details (email address, phone number)
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Child’s name and age
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Program preferences and participation details
2. How We Use Your Information
We use the information provided to:
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Register your child for Matchpoint Tennis programs
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Assist with redeeming Play On! vouchers
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Communicate with you about programs, schedules, and offers
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Improve our services and ensure a safe sporting environment
We will never sell or rent your personal information to third parties.
3. Sharing of Information
We may share necessary details with:
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The Queensland Government or its agencies for voucher redemption purposes
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Our coaches and administrative staff (for program delivery only)
All information is handled securely and used strictly for tennis program participation and communication.
4. Data Storage & Security
Your information is stored securely in our booking and communication systems. We take reasonable steps to protect personal data from misuse, loss, or unauthorised access.
5. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate details
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Request removal of your information from our systems (where applicable)
To make a request, please email us at info@matchpoint.net.au.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Matchpoint Tennis Australia
📧 info@matchpoint.net.au
📞 0422 859 565