Frequently Asked Questions
Find answers to common questions about junior tennis, adult programs, private lessons, court hire, memberships, wet weather and bookings at Matchpoint.
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Start with the category that best matches your question. We’ve covered the common things families and players ask before booking.
- Junior tennis levels and bookings
- Venue-specific drop-off and pick-up procedures
- Adult coaching and pickleball
- Private lessons and court hire
- Memberships, vouchers and wet weather
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Junior Tennis FAQs
Questions parents commonly ask before booking their child into a tennis program.
What age can my child start tennis?
Children can start tennis from preschool age through our early years and modified tennis pathways. Younger children focus on movement, coordination, tracking, catching, throwing and simple racquet skills before progressing into more structured tennis.
Our junior pathway includes Matchpoint Minis, Blue, Red, Orange, Green and Yellow Ball programs.
How do I know which level my child should join?
We place children based on age, confidence, skill level and coach recommendation. As a guide, younger beginners usually start in Blue or Red Ball, while older or more experienced players may be better suited to Orange, Green or Yellow Ball.
The best place to start is our Find My Child’s Level page.
Can my child join during the term?
In many cases, yes. If there is space in a suitable class, children can usually join partway through the term. Our team can help check the best available option based on your child’s age, level and preferred venue.
Please note that students at The Lakes College are generally unable to join partway through the term, as these classes operate on a set term structure.
Does my child need their own racquet?
A racquet is helpful, but new players do not need to have everything perfect before starting. Our team can help recommend the right size racquet based on your child’s age and height.
First-time Hot Shots players may also be eligible for our 50% off Wilson racquet offer. To request this, tick the relevant box on the online enrolment form, or email info@matchpoint.net.au to enquire.
If you are unsure, contact us before purchasing so you do not accidentally buy a racquet better suited to a medieval jousting tournament.
What is Hot Shots tennis?
Hot Shots Tennis is a Tennis Australia program that Matchpoint proudly supports through our junior pathway. It uses modified courts, age-appropriate racquets and lower-compression balls to make tennis easier and more enjoyable for children as they learn.
Players progress through colour ball stages as they build coordination, rally skills, serving, scoring and matchplay confidence.
You can learn more about the national program on the official Tennis Australia Hot Shots Tennis page.
Do you offer junior matchplay or fixtures?
Yes. Matchpoint offers junior matchplay and competition pathways for players who are ready to learn scoring, tactics and match confidence. This may include internal matchplay, fixtures, squads and external competition opportunities.
Visit our Match Play & Fixtures page for more information.
Venue-Specific Lesson Procedures
Helpful drop-off, pick-up and supervision information for selected school-based tennis programs.
Are pets allowed at Matchpoint venues?
No. Pets, including dogs, are not permitted at Matchpoint venues.
Many of our programs operate on school grounds, so families and spectators must follow venue and school site rules. Please do not bring pets onto site when attending lessons, court hire, events or matchplay.
Living Faith lessons: where do students go before and after tennis?
Morning Lessons
Drop-off to tennis: Parents are to drop players directly to the tennis court before the lesson starts.
Students who are attending before school care will be walked over to the tennis courts by the extra-curricular staff. Please let school care staff know that your child has a tennis lesson on that morning.
After tennis: Students will collect their belongings and head to school themselves.
Afternoon Lessons
Drop-off to tennis: Students will make their own way over to the tennis courts once the school bell has rung.
If a student is attending after school care, extra-curricular staff will walk them over to the courts.
Pick-up from tennis: Parents are to pick up students at the completion of the lesson.
Extra-curricular staff will collect any students who are attending after school care after their lesson and escort them to after school care.
The Lakes College afternoon Hot Shots lessons: where do students go before and after tennis?
Before Tennis
Students meet the extra-curricular school staff at the undercover area. A Matchpoint coach will then meet the students and walk them down to the court before the lesson starts.
After Tennis
Students are to be picked up strictly at the lesson end time. To reduce coaches being delayed getting to their next lessons, parents must collect their child within 5 minutes of the lesson ending. If parents are late, a nominated late fee invoice may be sent.
College Care
Coaches will walk children who are attending College Care over after the lesson is complete. If your child is attending College Care, please ask them to remain at the back of the tennis court after their lesson so the coach can walk them over.
Kelvin Grove afternoon Hot Shots: where do students meet?
Drop-off to tennis: Students meet the coaching team outside the Junior School office, where the class rolls are marked.
Students are then walked over to the courts by the Matchpoint coaching staff.
Adult Tennis & Pickleball FAQs
For adults starting, returning or looking for a more social way to play.
Do I need tennis experience to join an adult class?
No. We offer options for beginners, returning players and more experienced players. If you are unsure where you fit, contact our team and we can help recommend the best session.
What adult programs do you offer?
Matchpoint offers adult coaching, social tennis, cardio-style sessions, fixtures, pickleball and private lessons. Options may vary by venue and term.
Visit our Adult Programs page for current options.
Can adults join if they are nervous or haven’t played in years?
Absolutely. Many adults return to tennis after years away or start as complete beginners. Our goal is to make sessions welcoming, active and confidence-building, not a public trial by forehand.
Do you offer adult fixtures or matchplay?
Yes. Matchpoint runs adult matchplay and fixture opportunities for players who want more regular competition in a social and organised environment.
Visit our Match Play & Fixtures page for more information.
Private Lesson FAQs
For players wanting individual or semi-private coaching support.
Do you offer private lessons?
Yes. Matchpoint offers one-on-one and semi-private coaching options for juniors and adults. Private lessons are ideal for players wanting extra confidence, technical help, matchplay preparation or personalised coaching.
You can submit a request through our Private Lesson Request page.
Can I request a specific coach?
You can request a preferred coach, and we will do our best to match you based on coach availability, player level, venue and lesson goals.
Are private lessons available for beginners?
Yes. Private lessons can be very helpful for beginners who want a quieter, more personalised start before joining a group class.
Do you offer semi-private lessons?
Yes. Semi-private lessons are usually for two players and can be a great option for siblings, friends or players of a similar level who want more individual support than a group class.
Court Hire FAQs
Questions about booking courts and casual play.
Can I hire a court casually?
Yes. Court hire is available at selected Matchpoint venues. Availability may vary depending on coaching programs, school use, fixtures and venue schedules.
Visit our Court Hire page to view booking information.
How far in advance can I book a court?
Courts can only be booked up to 7 days in advance.
Court bookings are limited to a maximum of 1.5 hours. If a booking is made for longer than 1.5 hours, the booking time after the first 1.5 hours may be removed.
Do I need to be a member to book a court?
Non-members can usually book casual court hire where available. Memberships may include additional court hire benefits depending on the package.
Are lights available for night bookings?
Some Matchpoint venues have LED-lit court hire options. Availability depends on the venue, booking time and court schedule.
What happens if my court hire is rained out?
If your court hire is rained out either before your booking or during your booking, please email info@matchpoint.net.au to ask for the booking to be credited towards another day.
Can I hire courts for pickleball?
Yes. Courts 5 and 6 are multi-purpose courts with dedicated pickleball court lines. Each tennis court has four pickleball courts marked, giving players plenty of space for casual pickleball play.
Pickleball nets can also be hired during Pro Shop opening hours. Court and net availability may depend on coaching programs, bookings and venue schedules.
Visit our Court Hire page or contact the Matchpoint team if you are unsure what is available.
Memberships, Fees & Voucher FAQs
Questions about memberships, Play On! Sports vouchers and program costs.
Do junior players need a Matchpoint membership?
Matchpoint has a junior membership fee that supports player accident insurance and program administration. Membership details may vary depending on the program and time of year.
If you have questions about membership charges on your invoice, contact our team and we can help explain it clearly.
What are Matchpoint memberships for?
Matchpoint memberships are designed to help players and families get more out of their tennis, including access to member benefits, court hire opportunities, club events and a stronger connection to the Matchpoint community.
Visit our Memberships page for more information.
Can I use a Play On! Sports voucher?
Matchpoint is a Play On! Sports Provider. Eligible Queensland families may be able to use a Play On! Sports voucher towards tennis coaching with Matchpoint.
Once you have applied for and received your Play On! Sports voucher, please email the voucher through to info@matchpoint.net.au so our team can apply it to your account.
Visit the Queensland Government Play On! Sports voucher page for eligibility details and application information.
Is Matchpoint a Sporting Schools provider?
Yes. Matchpoint is a Sporting Schools provider and can deliver Sporting Schools funded tennis programs at schools where funding is available.
Visit our School Tennis Programs & Partnerships page for more information.
Weather, Make-Up Lessons & Booking FAQs
Because Queensland weather enjoys adding plot twists.
What happens if it rains?
If weather affects coaching or court conditions, Matchpoint will communicate updates as soon as possible. Decisions may depend on the venue, court safety, rain timing and whether the courts are playable.
Please check your email, SMS or relevant communication channel before heading to your session in uncertain weather.
Do you offer make-up lessons?
Make-up lesson options may depend on the program, venue, term schedule and reason for the missed lesson. Contact our team if you are unsure what applies to your class.
How do I book a class?
You can start from the relevant program page and follow the booking links for your preferred venue or class type.
Who should I contact if I’m not sure what to book?
Contact the Matchpoint team and tell us the player’s age, experience level, preferred venue and what you are looking for. We can help point you towards the right class, lesson or program.
Visit our Contact page to get in touch.
Still Not Sure?
Tell us what you’re looking for and our team can help point you towards the right class, program, court booking or service.